Q: How to document evidence of a TCPA violation?
People who are receiving calls in violation of the TCPA can take a few steps to document the violations as below:
- Obtain and save all phone records and highlight incoming calls from debt collectors and telemarketers.
- Make a written record of the calls you are receiving, specifically, recording the date of the call, time of the call, caller's identity, and a summary of any conversations held with the caller.
- If you have revoked your consent to receive calls, keep a copy of the letter.
